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Travel Sales Agent

THE PHILIPPINES (CEBU) |
TREVOLUTION |
WORK AT DYNINNO

A sales support agent is responsible for providing customer service to the company’s clients with existing reservations, assisting the sales department with technical GDS procedures, and working on customer preferences and company interests. The Agent will be involved in and maintain operative working team relationships with the sales department and all support departments. The Agent will provide the teams with the required information in regard to processes such as ticket issuance, exchange procedures, refund procedures, name corrections, and flight reinstatements, among others.

 Responsibilities:

  • Processing new clients’ inquiries – Cooperating with incoming clients to determine their needs and advising them on an appropriate destination, modes of transportation, travel dates, costs, and accommodations. 
  • Following-up – Making sure clients are happy and satisfied with our services from start to finish, ensuring long-term cooperation via excellent customer service and problem resolution skills. 
  • Facilitating deals/sales – Supporting the process for clients with professional insight and expertise. 
  • Developing – Growing professional level via attending various training and seminars. 
  • Networking – Supporting existing and exploring new contacts in order to maintain a stable evolving clients’ database. 
  • Planning tripsEngage with other agents to find and deliver the best solutions to clients in a designated GDS (Global Distribution System) software. 

Requirements:

  • Advanced/Native level of English (Reading, Writing, and Speaking). 
  • Impeccable Communication and Customer Service skills.  
  • Advanced level of PC knowledge. 
  • Hands-on experience with GDS System is an advantage. 
  • Prior experience in Travel/Sales industries will be a weighted advantage. 
  • Self-motivated individual with proven ability to work in a target-based environment and to achieve sales goals and objectives. 

Compensation:

  • Unmatched, market-leading incentives scheme (Produce more = Earn more, NO LIMITS. Earn 6 digits in incentives per month). 
  • Paid Communication and Customer service skills training provided by our team of international Travel Professionals. 
  • Non-stop ongoing training led by our in-house Travel Gurus. 
  • Professional and fun work environment. 
  • Paid time offs, training, transportation, and meal allowances. 
  • Extensive Benefits & Bonuses program. 
  • Guaranteed development. 
  • Monthly engagement events. 
  • Participation in global projects for interested professionals. 
  • Class A* office in Cebu.
THE PHILIPPINES (CEBU) |
TREVOLUTION |
WORK AT DYNINNO

Life at Dyninno

Life at Dyninno Life at Dyninno

Health

Employee Health and Safety is the number 1 priority for the company. We provide the team members and their families with health insurance and every opportunity for vaccination, as well as monitoring labor safety on a daily basis.

Diversity

Being a multinational and multicultural company, we make every effort to develop and support diversity. We value the contribution of every team member.

Culture

We are building a smart and informal corporate culture, where every employee can develop their skills, build a career, learn more and participate in informal daily activities both online and offline. We support pro-activity, diversity, and equal opportunities for all. And the Ambassadors of the values bring the core ideas of values to life, helping to build Dyninno’s unique culture.

Development

We commit to our employees’ development. Dyninno provides every opportunity for both in-house and external education. We have built a system of training and workshops that is available for every employee globally.

Career

We constantly develop the career paths for all types of employee. A quarter of the current team members have been working for Dyninno for over five years. Most of the executive leaders of the company started their careers as travel agents.

Events

Modern offices, social events, game nights, lectures and a friendly office culture with plenty of opportunities to socialise and relax.

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Travel Sales Agent
THE PHILIPPINES (CEBU) |
TREVOLUTION

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