IT Incident Analyst

We are looking for a dedicated IT Incident Analyst to join our dynamic team. In this role, you will be responsible for driving IT incident confirmation, analysis, investigation, and escalation.

Responsibilities:

Driving IT incident confirmation, analysis, investigation, and escalation to responsible parties.
Root cause analysis and follow-ups with responsible parties.
Incident resolution coordination till complete IT service recovery.
Work with monitoring and log aggregation tools.
Communication with external and internal service providers and stakeholders.
Work in shifts according to the team’s schedule (including evening and night shifts, work on weekends), as well as on-call duty.

Requirements:

A basic theoretical understanding of IT infrastructure services on networking, operating systems, application levels (web services) is a must-have to be successful in this role.
Experience with some infrastructure/application monitoring, log management tools.
Some familiarity with Linux systems at least on a basic command level.
Basic understanding of IT Security principles.
Strong problem-solving, analytical, and time-management skills.
Excellent communication and collaboration skills.
Ability to analyze a high volume of technical data and work in a fast-paced environment.

Compensation:

The salary for this position is 1,100 USD Net per month.

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MOLDOVA (CHISINAU) |

TECHNOLOGIES |

WORK AT DYNINNO

Life at Dyninno

Health

Employee Health and Safety is the number 1 priority for the company. We provide the team members and their families with health insurance and every opportunity for vaccination, as well as monitoring labor safety on a daily basis.

Diversity

Being a multinational and multicultural company, we make every effort to develop and support diversity. We value the contribution of every team member.

Culture

We are building a smart and informal corporate culture, where every employee can develop their skills, build a career, learn more and participate in informal daily activities both online and offline. We support pro-activity, diversity, and equal opportunities for all. And the Ambassadors of the values bring the core ideas of values to life, helping to build Dyninno’s unique culture.

Development

We commit to our employees’ development. Dyninno provides every opportunity for both in-house and external education. We have built a system of training and workshops that is available for every employee globally.

Career

We constantly develop the career paths for all types of employee. A quarter of the current team members have been working for Dyninno for over five years. Most of the executive leaders of the company started their careers as travel agents.

Events

Modern offices, social events, game nights, lectures and a friendly office culture with plenty of opportunities to socialise and relax.

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IT Incident Analyst

MOLDOVA (CHISINAU) |

TECHNOLOGIES

Let us know if you interested! We will contact you and maybe soon you will be here at our office, drinking great coffee!

Submitting your CV, you agree to the processing of your personal data for the recruitment purposes. Privacy Notice

Privacy Notice Moldova Dynatech

Dynatech S.R.L.

Privacy Notice

on processing candidates’ personal data (CVs etc.)

Given the fast pace of development and the nature of our operations, most positions may become available several times per year. If you are not selected on a particular occasion, your candidacy may nevertheless be considered during the next selection process applicable to you.

Dynatech S.R.L. (hereinafter referred to as “DYNINNO”, “we”, “our”, “us”), having its registered office at blvd. Dacia, no 31, Chisinau mun..

Candidates’ personal data may include:

CVs, cover letters, email lists, the content of telephone conversations, references from previous jobs indicated on the CV, social network data and other information specifically relevant to a particular vacancy.
we may ask you to provide contact details of colleagues from previous jobs for detailed feedback (for example, towards the end of a selection process when there are only a few candidates left). In this case, you are responsible for ensuring that your former colleagues have been made aware and do not object to the processing of their personal data (name, position, place of work, telephone, e-mail, etc.) for the purposes mentioned in this disclaimer.
we might approach you at specialized recruitment forums (LinkedIn, etc.);

points 1, 2 and 3 together and separately hereinafter referred to as “DATA”.

DYNINNO is a controller of DATA.
DATA is being processed for the following PURPOSES:

taking steps at the request of the data subject (you) prior to entering into an employment contract (the actual process of personnel selection);
pursuing our legitimate interest (storage of your CV for future vacancies).

DATA retention periods:

In case you are selected for employment following the selection process, you will be informed of any further data processing during the process of signing your employment contract.

In case you are not selected for employment following the selection process:

and request that we delete the DATA or object to the processing of DATA for future vacancies, your DATA will be deleted within 4 (four) months of the end of the selection process, except for the minimum necessary DATA, which will be kept for 5 (five) years to protect us and to comply with our legal requirements.
and do not object to the processing of DATA for future vacancies, your DATA will be processed for a maximum of 5 (five) years, after which it will be deleted, except for the minimum necessary DATA to protect us and to comply with our legal requirements.
The cooling period of the date source (Referral, agency) of resume would be for 6 (six) months.

By providing us with data, you have the following RIGHTS to:

request access to your personal data from the controller.
modify or update data to facilitate the accomplishment of the purpose (i.e., to be selected as the best candidate).
request deletion of your data by the controller (in cases specified in applicable legislation).
object to the processing of your data (in cases specified in applicable legislation).

Participation in the selection process does not guarantee any employment with the Controller.

Contact details:

For matters concerning the holding of competitive hiring and related processes, contact our HR at hr@dyninno.md

For matters concerning data processing, contact the data protection officer at privacy@dyninno.com

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IT Incident Analyst

Responsibilities:

Requirements:

Compensation:

Life at Dyninno

Health

Diversity

Culture

Development

Career

Events

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