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IT Incident Analyst

MOLDOVA (CHISINAU) |
TECHNOLOGIES |
WORK AT DYNINNO

We are looking for a dedicated IT Incident Analyst to join our dynamic team. In this role, you will be responsible for driving IT incident confirmation, analysis, investigation, and escalation.

Responsibilities:

  • Driving IT incident confirmation, analysis, investigation, and escalation to responsible parties.
  • Root cause analysis and follow-ups with responsible parties.
  • Incident resolution coordination till complete IT service recovery.
  • Work with monitoring and log aggregation tools.
  • Communication with external and internal service providers and stakeholders.
  • Work in shifts according to the team’s schedule (including evening and night shifts, work on weekends), as well as on-call duty.

Requirements:

  • A basic theoretical understanding of IT infrastructure services on networking, operating systems, application levels (web services) is a must-have to be successful in this role.
  • Experience with some infrastructure/application monitoring, log management tools.
  • Some familiarity with Linux systems at least on a basic command level.
  • Basic understanding of IT Security principles.
  • Strong problem-solving, analytical, and time-management skills.
  • Excellent communication and collaboration skills.
  • Ability to analyze a high volume of technical data and work in a fast-paced environment.

Compensation:

The salary for this position is 1,100 USD Net per month.

MOLDOVA (CHISINAU) |
TECHNOLOGIES |
WORK AT DYNINNO

Life at Dyninno

Life at Dyninno Life at Dyninno

Health

Employee Health and Safety is the number 1 priority for the company. We provide the team members and their families with health insurance and every opportunity for vaccination, as well as monitoring labor safety on a daily basis.

Diversity

Being a multinational and multicultural company, we make every effort to develop and support diversity. We value the contribution of every team member.

Culture

We are building a smart and informal corporate culture, where every employee can develop their skills, build a career, learn more and participate in informal daily activities both online and offline. We support pro-activity, diversity, and equal opportunities for all. And the Ambassadors of the values bring the core ideas of values to life, helping to build Dyninno’s unique culture.

Development

We commit to our employees’ development. Dyninno provides every opportunity for both in-house and external education. We have built a system of training and workshops that is available for every employee globally.

Career

We constantly develop the career paths for all types of employee. A quarter of the current team members have been working for Dyninno for over five years. Most of the executive leaders of the company started their careers as travel agents.

Events

Modern offices, social events, game nights, lectures and a friendly office culture with plenty of opportunities to socialise and relax.

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