Specialist în control al calității

Trevolution / Moldova (Chisinau)

Backoffice Quality Assurance Specialist este responsabil de procesarea și pregătirea rapoartelor specializate pentru nevoile clienților B2B interni și externi și de ajustarea bazelor de date în funcție de nevoile acestora.

Responsabilități:

Realizarea verificărilor de calitate a apelurilor primite și efectuate pentru a asigura respectarea politicilor companiei și un nivel ridicat de servicii pentru clienți.
Efectuarea testelor de calitate.
Identificarea problemelor legate de fluxul de lucru.
Să se ocupe de o serie de materiale audio.
Realizarea rapoartelor privind calitatea serviciilor pentru clienți.
Lucrul în baze de date.
Analiza datelor și a rapoartelor pentru a determina tendințele în materie de erori.

Cerințe:

Cunoștințe medii de limba engleză.
Cunoștințe de PC.
Responsabilitate.
Auto-motivare.
Atent la detalii.
Full time de la birou.

Salariu:

MDL 7,500 NET + Bonusuri.

Other vacancies in Trevolution

Travel Consultant - English Speakers

Egypt,

Senior Front-End Developer

Latvia,

Senior QA Engineer

Latvia,

Travel Data Specialist

Moldova,

Agente de ventas en español

Colombia,

Show all

Dyninno Moldova, Anton Negura, Team Leader

Team Leader

Anton joined the Dyninno team at the beginning of 2020. And when the COVID-19 pandemics blocked the whole world, Anton, being a newbie, was showing great results and rapidly grew his career and became a Team Leader. Today, with high dedication, he heads and coaches our newbies. Anton’s story proves that true leaders have the courage to continue and always searching for possibilities but no excuses.

Job at Dyninno became a new step in my life. Endless possibilities, international quality standards, career opportunities, professional team – I found here everything I was looking for. I am ready to grow, so I am sure that the dream of becoming a Manager will come true very soon. Dream, become part of the team, grow and build a career with us!

With us you will:

Be a part of a top tier team of professionals, work on global projects that reach millions worldwide, create complex one-of-a-kind in-house products and solutions.
Get opportunities for professional development: learn new skills with online courses, broaden your network in local and international conferences, receive mentoring.
Enjoy our learning oriented culture: learn and exchange ideas in lectures and workshops led by your colleagues and team leaders.
Get extra benefits for your health and well-being, organised well-being lectures and workshops to promote and support self-care, arranged office yoga class, vaccination days in the office, and much more.
Get treated with delicacies at the office with snack days and supply of fresh fruit and delicious coffee.
Enjoy a variety of employee discount programs and have fun at monthly internal activities and celebrations.
Work from a spacious, modern, and well-equipped offices.

Back to the vacancies list

Want to be our next success story?

Let us know if you interested! We will contact you and maybe soon you will be here at our office, drinking great coffee!

First Name

Surname

Attach CV

cv-curriculum-vitae.pdf

By ticking the checkbox and submitting your CV, you agree to the processing of your personal data for the recruitment purposes. Privacy Notice

By ticking the checkbox, you agree to cross-border transfer of your personal data and its processing outside the territory of the Republic Uzbekistan for purposes related to your recruitment.

Paylaşmış olduğum tüm bilgilerimin ve kişisel verilerimin Dyninno Türkiye Çağrı Hizmetleri ve Turizm Anonim Şirketi "Gizlilik Bildirimi" uyarınca işlenmesini kabul ediyorum.

By ticking the checkbox and submitting your CV, you agree to the processing of your personal data for the recruitment purposes. Privacy Notice

KİŞİSEL VERİLERİN KORUNMASI KANUNU KAPSAMINDA ÇALIŞAN ADAYLARINA AÇIK RIZA FORMU

Kişisel Verilerimin, Dyninno Turkey Çağrı Hizmetleri ve Turizm Anonim Şirketi tarafından tarafıma iletilen Gizlilik Bildirimi'nde açıklanan işe alım süreçlerinin yürütülebilmesi amacıyla Şirket'in merkez ve farklı ülkelerde bulunan iştirakleri ile yurt dışında bulunan sunucularda tutulmak üzere aktarılmasına izin veriyorum.

EXPLICIT CONSENT FORM FOR EMPLOYEE CANDIDATES UNDER THE LAW ON PROTECTION OF PERSONAL DATA

I consent for transferring my Personal Data abroad by Dyninno Turkey Çağrı Hizmetleri ve Turizm Anonim Şirketi to Company’s headquarters and subsidiaries in different countries, as well as to be kept in servers located abroad in order to carry out the recruitment processes as explained under the Privacy Notice submitted to me.

Privacy Notice Moldova

Dynatech S.R.L.
Privacy Notice
on processing candidates’ personal data (CVs etc.) Given the fast pace of development and the nature of our operations, most positions may become available several times per year. If you are not selected on a particular occasion, your candidacy may nevertheless be considered during the next selection process applicable to you. Dynatech S.R.L. (hereinafter referred to as “DYNINNO”, “we”, “our”, “us”), having its registered office at blvd. Dacia, no 31, Chisinau mun.. Candidates’ personal data may include:

CVs, cover letters, email lists, the content of telephone conversations, references from previous jobs indicated on the CV, social network data and other information specifically relevant to a particular vacancy.
we may ask you to provide contact details of colleagues from previous jobs for detailed feedback (for example, towards the end of a selection process when there are only a few candidates left). In this case, you are responsible for ensuring that your former colleagues have been made aware and do not object to the processing of their personal data (name, position, place of work, telephone, e-mail, etc.) for the purposes mentioned in this disclaimer.
we might approach you at specialized recruitment forums (LinkedIn, etc.);

points 1, 2 and 3 together and separately hereinafter referred to as “DATA”. DYNINNO is a controller of DATA. DATA is being processed for the following PURPOSES:

taking steps at the request of the data subject (you) prior to entering into an employment contract (the actual process of personnel selection);
pursuing our legitimate interest (storage of your CV for future vacancies).

DATA retention periods: In case you are selected for employment following the selection process, you will be informed of any further data processing during the process of signing your employment contract. In case you are not selected for employment following the selection process:

and request that we delete the DATA or object to the processing of DATA for future vacancies, your DATA will be deleted within 4 (four) months of the end of the selection process, except for the minimum necessary DATA, which will be kept for 5 (five) years to protect us and to comply with our legal requirements.
and do not object to the processing of DATA for future vacancies, your DATA will be processed for a maximum of 5 (five) years, after which it will be deleted, except for the minimum necessary DATA to protect us and to comply with our legal requirements.
The cooling period of the date source (Referral, agency) of resume would be for 6 (six) months.

By providing us with data, you have the following RIGHTS to :

request access to your personal data from the controller.
modify or update data to facilitate the accomplishment of the purpose (i.e., to be selected as the best candidate).
request deletion of your data by the controller (in cases specified in applicable legislation).
object to the processing of your data (in cases specified in applicable legislation).

Participation in the selection process does not guarantee any employment with the Controller. Contact details: For matters concerning the holding of competitive hiring and related processes, contact our HR at hr@dyninno.md For matters concerning data processing, contact the data protection officer at privacy@dyninno.com