Customer Support And Relationship Specialist

Dynatech / Latvia, Riga

Dynatech – a competence center for Dyninno Group, is looking to hire a new team member for one of the Group’s Companies.

We are seeking a highly motivated and detail-oriented individual to join our team as a Customer Support and Relationship Specialist. The successful candidate will have experience in the financial industry and a strong understanding of company policies and regulations. The primary responsibility of this role is to ensure that all necessary customer documentation is prepared and maintained, all customer inquiries are answered on time and in accordance with company’s standards. If you are a team player with excellent customer service skills, we encourage you to apply for this exciting opportunity.

 

Your main responsibilities:

  • Manage customer inquiries and complaints in a timely and professional manner;
  • Ensure the on-boarding process adheres to company policies and regulations;
  • Prepare and maintain necessary documentation;
  • Ensure timely and precise communication with customers.

 

Requirements:

  • Strong customer service skills;
  • Experience in financial institution is a must;
  • Strong attention to detail and organizational skills;
  • Ability to work in a fast-paced environment.

 

Compensation: starting from 1700 EUR gross.

 

Personnel selection is provided by the competence center of the Dyninno group “DYNATECH” LLC, Reg. No. 40203110019, address: Jeruzalemes Street 1, Riga, LV-1010, license issued by the SEA for the provision of work placement services No.61/2021 (17.11.2021.) 


With us you will:

  • Be a part of a top tier team of professionals, work on global projects that reach millions worldwide, create complex one-of-a-kind in-house products and solutions;
  • Get opportunities for professional development: learn new skills with online courses, broaden your network in local and international conferences, receive mentoring;
  • Enjoy our learning oriented culture: learn and exchange ideas in lectures and workshops led by your colleagues and team leaders;
  • Get extra benefits for your health and well-being, organised well-being lectures and workshops to promote and support self-care, arranged office yoga class, vaccination days in the office, and much more;
  • Get treated with delicacies at the office with snack days and supply of fresh fruit and delicious coffee;
  • Enjoy a variety of employee discount programs and have fun at monthly internal activities and celebrations;
  • Work from a spacious, modern, and well-equipped offices.

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