GDS Expert

Trevolution / Egypt, Cairo

Welcome to Dyninno Egypt, where we blend our love for travel and innovation to create something truly amazing!
As part of the global Dyninno Group, we’re a bunch of over 5400 multicultural professionals spread across 50+ countries, with our roots firmly planted in industries like travel, finance, entertainment, and technology.
Since our establishment in 2019 at Smart Village, Giza, we’ve been proudly offering ASAP Tickets and Skylux Travel as our primary products.
Our Dyninno Egypt family has over 400 Travel Agents and Support Specialists passionate about making travel dreams come true. And that’s not all – we’re planning to expand to 650 by the end of 2023. That’s right – we’re on a mission to evolve the travel industry!
But here’s the best part – we’re all about fostering a dynamic work environment that encourages growth and development.
We recognize and reward real talent and offer all the necessary training and support to help our team members achieve their professional goals and unlock their true potential.
We don’t just talk the talk – we walk the walk!
So, what do you say? Ready to join our tribe of travel enthusiasts and make a difference in the world? Let’s do this – Dyninno Egypt style!

Responsibilities:

  • Process agents’ flights requests in a timely manner.
  • Assist operations department in GDS and reservations.
  • Provide agents with extra information related to any request.
  • Maintain a stable GDS knowledge in the team.
  • Monitor the sales made by the team and verify them on Price Drops.
  • Request feedback on processed requests and to report to the Advisor (if needed to take actions).
  • Process the requests according to the provided workflow guidelines and standards of processing assigned leads.
  • Attending ad hoc meetings/trainings scheduled in advance.
  • Keep up with the latest products/practices and any relevant information applicable for each office.

Requirements:

  • Understanding of Sales process, airlines policies, GDS “Preferable Sabre, Apollo, Galileo” regulations, fare rules and restrictions.
  • Team work
  • Learning Orientation
  • Decision-making skills.
  • Stress resilience.
  • 0-2 year of experience.
  • Customer Orientation.

Compensation:

Very competitive package.


Dyninno Latvia, Jānis Derums, Project Manager, Team Lead

Project Manager, Team Lead

Janis Derums started his career at Dynatech as a helpdesk specialist. Being very proactive, he always aimed to improve internal processes and tools. Many of his initiatives have been implemented thanks to the management’s open-minded attitude. It has stimulated him to seek the newest solutions, work on automating even more processes, share his knowledge and grow a more extensive and professional team. 

For the last four years, he’s worked as a team lead as he enjoys communicating with different people, searching for the best solutions to problems, and seeing how teamwork contributes to the company’s success. 

If youre a result-oriented person looking for a place where your ideas are encouraged, Dyninno is the perfect working place for you. Were not just a teamwere a family who supports and motivates each other. 


With us you will:

  • Be a part of a top tier team of professionals, work on global projects that reach millions worldwide, create complex one-of-a-kind in-house products and solutions;
  • Get opportunities for professional development: learn new skills with online courses, broaden your network in local and international conferences, receive mentoring;
  • Enjoy our learning oriented culture: learn and exchange ideas in lectures and workshops led by your colleagues and team leaders;
  • Get extra benefits for your health and well-being, organised well-being lectures and workshops to promote and support self-care, arranged office yoga class, vaccination days in the office, and much more;
  • Get treated with delicacies at the office with snack days and supply of fresh fruit and delicious coffee;
  • Enjoy a variety of employee discount programs and have fun at monthly internal activities and celebrations;
  • Work from a spacious, modern, and well-equipped offices.

Back to the vacancies list

Want to be our next success story?

Let us know if you interested! We will contact you and maybe soon you will be here at our office, drinking great coffee!

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