Test Engineer

We are looking for a Test Engineer to join our Trevolution team within Dyninno Group travel division. 

Responsibilities:

  • Review and analyze system requirements. 
  • Collaborate with Developers, Business analyst and Product owners. 
  • Generate test scenarios, design test cases, run and execute them, analyze the results and monitor the system logs. 
  • Report bugs and defects to development team. 
  • Collaborate with cross-functional teams to ensure throughout quality of the end-to-end functional process. 

Requirements:

  • 4+ years experience as a Test Engineer or similar role. 
  • Experience in API testing. 
  • Ability to document and troubleshoot errors. 
  • Good communication skills. 
  • Attention to details. 
  • Strong organizational skills. 
  • Good OOP knowledge. 
  • Experience in UI Automation using Java selenium. 
  • Git usage. 

What will be considered as an advantage:

  • API automation using Rest assured. 
  • Experience working/using CI/CD. 
  • Performance testing. 

Compensation:

The range for this position is between 2,800 EUR Gross and 3,500 EUR Gross per month depending on the applicant’s professional experience in the relevant field.

PHP Developer

We are looking for a PHP Developer to join our Multipass team within Dyninno Group fintech division. 

Multipass is an innovative bank challenger offering financial solutions for businesses engaged in cross-border activities. We provide multi-currency business accounts with real-time FX services for fast, easy international transactions. With dedicated support and strong fraud prevention, we ensure secure and efficient financial management. Our offerings include local accounts in the UK, US, and EU, plus a single multi-currency IBAN supporting 30+ global currencies – ideal for businesses with global ambitions. 

Responsibilities:

  • Developing flexible, scalable and reliable payment processing system. 
  • Developing a back-office system for Operations to work smoothly. 
  • Developing API for payment, FX and card solutions. 

Requirements:

  • Experience working with PHP and any modern framework. 
  • Strong knowledge of OOP, design patterns, and development principles. 
  • Knowledge of Databases and SQL. 
  • Attention to detail and ability to plan your work independently. 
  • Willingness to learn fast and openness to different programming approaches. 
  • Understanding why code design is important and how to write clean maintainable code. 

 Compensation:

The range for this position is between 3,000 EUR Net and 3,500 EUR Net per month depending on the applicant’s professional experience in the relevant field.

Travel Sales Consultant

Welcome to Dyninno India – a place where passion and expertise meet to create inventive travel and technology solutions. Established in Gurugram in 2019, Dyninno India has quickly grown to become a team of over 600 employees across three divisions – Trevolution, Multipass, and Dynatech. Our Trevolution team is a group of dedicated travel agents who strive to make every journey a memorable experience for our customers. We are proudly offering ASAP Tickets and Skylux Travel as our primary products, ensuring that our clients receive the best travel deals available.

Responsibilities:

  • Cooperating with clients to determine their needs and advise them on an appropriate destination, modes of transportation, travel dates, costs, and accommodations. 
  • Planning and motivating the client to buy flight tickets, and other travel services.
  • Determining customers needs and preferences, such as schedules and costs.

Requirements:

  • Minimum 1 year of International sales voice process experience.
  • Excellent communication skills. 
  • Willing to work in rotational shift.

Compensation:

  • Depends on the skills and experience of the candidate. 

Senior DevOps Engineer

Dyninno is a Group of companies providing products and services in the travel, finance, entertainment, and technology sectors in 50+ countries. The company develops and implements innovations and technology in its products. Thanks to that, casting professionals quickly find true talent, travelers get the best ticket prices for flights from over 70+ airlines in a fraction of a second, and clients have access to loan products and financial instruments in just one click from anywhere in the world.

We are looking for a talented Senior DevOps Engineer to join our dynamic team.

Responsibilities:

  • Develop, troubleshoot, and improve Infrastructure as Code (IaC).
  • Integrate and manage GitOps setup (ArgoCD).
  • Services migration to Kubernetes.
  • Gitlab-CI pipelines configuration, troubleshooting, and further improvement.
  • Identify and implement optimal solutions to technical challenges.
  • Knowledge sharing with less experienced team members.

Requirements:

  • Strong experience with Kubernetes.
  • Proven experience with Terraform and CI/CD solutions like GitLab-CI, Jenkins, or GitHub Actions.
  • Experience in writing complex scripts in bash/python.
  • A solid understanding of how Linux systems work.

Nice to have, but not a requirement:

  • Experience in writing advanced Helm charts with test coverage.
  • Experience in developing simple services and the ability to read the code written by someone else.

Compensation:

As per market standard.

Inbound Client Manager

We are seeking a highly motivated and experienced Inbound Client Manager to join our dynamic sales team within Dyninno Group fintech division.

As the Inbound Client Manager, you will be responsible for managing inbound leads, engaging with clients, and facilitating the account opening process. Your primary goal will be to convert leads into active accounts, ensure all necessary documentation is in place, and hand over clients to Relationship Managers for ongoing support. You will report to the Team Leader and work closely with internal teams to achieve sales targets and deliver exceptional service to our clients.  

Responsibilities: 

Lead Management: 

  • Monitor inbound leads received through various channels and prioritize leads based on potential. 
  • Initiate contact with clients via phone calls, emails, and other communication channels to understand their needs and preferences. 

Client Engagement: 

  • Arrange and conduct video calls or meetings with clients to provide information about our products and services. 
  • Build rapport and trust with clients by addressing their concerns and providing personalized assistance throughout the account opening process. 

Account Opening and Funding: 

  • Assist clients in completing the necessary documentation and fulfilling compliance requirements to open their accounts. 
  • Ensure smooth and efficient funding of accounts, coordinating with internal teams as needed. 

Documentation: 

  • Ensure all required documents are obtained and verified in accordance with regulatory standards. 

Sales Target Achievement: 

  • Work towards achieving sales targets set by the Team Leader, focusing on lead conversion and account opening. 
  • Track sales performance and report progress to the Team Leader regularly. 

Product Knowledge: 

  • Develop a good understanding of FX and cross-border payment products and services offered by the company. 
  • Stay updated on industry trends and market developments to effectively communicate product benefits to clients. 

Requirements:

  • Bachelor’s degree in business administration, Finance, or a related field. 
  • Minimum 5 years of experience in selling financial institution products and services, with a proven track record of achieving sales targets. 
  • Strong understanding of compliance and account opening requirements in the financial services industry. 
  • Excellent communication and interpersonal skills, with fluency in English. 
  • Proficiency in using Excel and other relevant software applications. 
  • Ability to work independently and as part of a team, with a focus on delivering results in a fast-paced environment. 

Travel Sales Agent/BPO/Call Center in Cebu City

TRAVEL SALES AGENT FOR A CALL CENTER IN CEBU CITY 

Why Choose Dyninno Cebu? 

  • Earn unlimited monthly incentives with our industry-leading performance-based scheme.
  • Get paid while in training for Communication and Customer service  
  • Paid time offs, training, transportation, and meal allowances. 
  • Extensive Benefits & Bonuses program. 
  • Guaranteed learning and career development. 
  • Professional and fun work environment with monthly engagement events and activities. 
  • Participation in global projects for interested professionals. 
  • Class A office in IT Park, Cebu. 

Responsibilities 

Dyninno Cebu is seeking driven professionals for the role of Travel Sales Consultant. This position offers exciting responsibilities, including: 

  • Client Consultation: Guide clients on destinations, travel modes, dates, and accommodations based on their needs. 
  • Customer Satisfaction: Ensure client satisfaction and foster long-term relationships through excellent service. 
  • Sales Facilitation: Leverage industry insights to close deals and enhance customer experiences. 
  • Professional Development: Participate in training and networking to expand your skills. 

Requirements

  • Must have at least 6months of BPO or call center experience. 
  • Advanced/Native level of English (Reading, Writing, and Speaking). 
  • Advanced level of PC knowledge. 
  • Prior experience in Travel/Sales industries will be a weighted advantage. 
  • Self-motivated individual with proven ability to work in a target-based environment and to achieve sales goals and objectives.

Work Schedule and Location: 

  • Onsite Work: Applicants must be available to work onsite at our IT Park location in Cebu City. 
  • Flexible Shifts: Five working days per week with two days off. 

Dyninno Careers 2024 | Top Call Center Jobs in Cebu

Looking for career opportunities in one of the top call centers in Cebu? Dyninno is a global group of companies dedicated to creating exceptional experiences in travel, finance, entertainment, and technology across 50 countries. Established in 2004 by Alex Weinstein, Dyninno has grown into a dynamic, innovation-driven company with over 5,100 talented professionals worldwide, including a strong team here in Cebu.

Join the Dyninno Cebu Family 

At Dyninno Cebu, we’re more than just a BPO or call center. With three offices in Cebu City and nearly 1,200 employees, we’re a close-knit community that values every team member. Our vibrant work culture encourages innovation and supports professional growth, making Dyninno one of the top choices for call center jobs in Cebu. 

Travel Sales Agent/BPO/Call Center in Manila

TRAVEL SALES AGENT FOR A CALL CENTER IN BGC 

Why Choose Dyninno Manila in BGC? 

  • Earn unlimited monthly incentives with our industry-leading performance-based scheme. 
  • Get paid while in training for Communication and Customer service  
  • Paid time offs, training, transportation, and meal allowances. 
  • Extensive Benefits & Bonuses program. 
  • Guaranteed learning and career development. 
  • Professional and fun work environment with monthly engagement events and activities. 
  • Participation in global projects for interested professionals. 
  • Class A office in BGC, Taguig City. 

Responsibilities 

Dyninno Manila is seeking driven professionals for the role of Travel Sales Consultant. This position offers exciting responsibilities, including: 

  • Client Consultation: Guide clients on destinations, travel modes, dates, and accommodations based on their needs. 
  • Customer Satisfaction: Ensure client satisfaction and foster long-term relationships through excellent service. 
  • Sales Facilitation: Leverage industry insights to close deals and enhance customer experiences. 
  • Professional Development: Participate in training and networking to expand your skills. 

Requirements

  • Must have at least 3 months of BPO or call center experience. Or a graduate of Toursim, Aviation, or other related courses. 
  • Advanced/Native level of English (Reading, Writing, and Speaking). 
  • Advanced level of PC knowledge. 
  • Prior experience in Travel/Sales industries will be a weighted advantage. 
  • Self-motivated individual with proven ability to work in a target-based environment and to achieve sales goals and objectives. 

Work Schedule and Location: 

  • Onsite Work: Applicants must be available to work onsite at our BGC location in Taguig City. 
  • Flexible Shifts: Five working days per week with two days off. 

 

Dyninno Careers 2024 | Top Call Center Jobs in BGC

Looking for career opportunities in one of the top call centers in BGC? Dyninno is a global group of companies dedicated to creating exceptional experiences in travel, finance, entertainment, and technology across 50 countries. Established in 2004 by Alex Weinstein, Dyninno has grown into a dynamic, innovation-driven company with over 5,100 talented professionals worldwide, including a strong team here in Manila (BGC). 

Join the Dyninno Manila Family 

At Dyninno Manila, we’re more than just a BPO or call center. With a hip office in BGC, Taguig City and nearly 300 employees, we’re a close-knit community that values every team member. Our vibrant work culture encourages innovation and supports professional growth, making Dyninno one of the top choices for call center jobs in BGC. 

Marketing Specialist

We are looking for a Marketing Specialist to join our team at Dreamport, an online platform that allows anyone – despite their location or experience – to learn and earn as an Independent Travel Manager. Dreamport is a part of  Trevolution, the Dyninno Group travel division. 

As a Marketing Specialist you will be responsible for developing and executing marketing strategies that effectively promote the role of Independent Travel Manager at Dreamport and acquiring them around the globe. This position requires an interest and understanding of online advertisement (Meta/TikTok/Google), principles on collaborating with influencers, and affiliate marketing technics.  

Responsibilities:

  • Affiliate Marketing: Find the best platforms to attract affiliates and monitor their results on a regular basis to achieve KPIs. 
  • Content Creation: Help to create viral and engaging content for our social media pages on various markets. A deep understanding of video Reel types and styles is crucial. 
  • Performance Marketing: Plan and execute targeted digital marketing campaigns across various channels, such as email, social media, and search engines, to generate qualified leads. 
  • Collaboration: Work closely with other members of the team to bring the best results. 

Requirements:

  • Proven experience in lead generation, content management, and brand management. 
  • Excellent communication, interpersonal, and analytical skills. 
  • Ability to manage multiple projects simultaneously and prioritize tasks effectively. 
  • Understanding of digital marketing channels. 
  • Fluent English language as the company is international and has foreign employees and partners, and the nature of the work requires close cooperation with them.   

Compensation:

The range for this position is between 2,200 EUR gross – 2,400 EUR gross per month depending on the applicant’s professional experience in the relevant field. 

Agente de viajes – Español

Estamos buscando nuevos agentes de viajes que ayuden a los viajeros de habla hispana a realizar sus reservas de viaje. En Dyninno Colombia queremos personas apasionadas por ayudar a otros, que sean persistentes, empáticas, amables y curiosas. Vendemos alrededor de 70.000 tiquetes aéreos por mes a nivel global y construimos un servicio al cliente extraordinario. 

Como un agente de viajes, tienes pasión por la industria del turismo, disfrutas conectarte con las personas y eres un solucionador de problemas innato. 

Envía tu hoja de vida a seleccion.bog@dyninno.com 

Responsabilidades:

  • Recibir y procesar solicitudes de clientes interesados en comprar tiquetes aéreos. 
  • Ayudar a los clientes a escoger la mejor opción de reserva, vuelo o destino. 
  • Construir confianza y cooperación a largo plazo con los clientes. 
  • Participar de entrenamientos y desarrollo constante.  

Requisitos:

  • Tener experiencia de al menos 6 meses en ventas telefónicas. 
  • Ser enfocado al cumplimiento de objetivos y resultados. 
  • Ser empático y ambicioso. 
  • Trabajar en un ambiente orientado a ventas. 
  • Debe estar localizado en Bogotá.

Compensación:

  • Salario promedio de 2.400.000 COP (Básico SMMLV + comisiones sin techo lliquidadas en USD)
  • 5 días laborables, 2 días de descanso. 
  • Gran programa de bonos y promociones. 
  • Contrato a término indefinido directo con Dyninno Colombia. 
  • Comprometerte con una empresa global con más de 20 años de experiencia en el mercado. 

Customer Service Agent- Fluent English Speakers

Responsibilities:  

  • Respond promptly to customer inquiries, orders (such as refunds or exchange) and according to company’s rules and regulations. 
  • Suggest solutions when a service malfunctions. 
  • Let customers or clients know about additional services. 
  • Suggest ways to improve the efficiency of the customer service process. 
  • Regularly follow-up on the cases he/she has taken and provide the client with all the information along the way.
  • Escalate queries and log complaints to the systems if needed. 
  • Keep records of the customer’s calls and communications. 
  • Communicate and coordinate with different departments efficiently as necessary. 
  • Keep into consideration saving the company from losses/payouts, including the needed follow-ups and interactions with another departments. 
  • Review the actions taken to ensure that it’s being taken according to airlines rules/procedures as well as agency’s policies. 
  • Communicate with the airlines/suppliers to get the needed waivers when needed. 
  • Handle any cases assigned by the Team Leader / Supervisor / Manager 
  • Ensure customer satisfaction and provide professional customer support.

Requirements: 

  • Bachelor’s degree. 
  • Minimum of 1-3 years of work experience.  
  • Good knowledge of the Travel industry is a plus.  
  • Different GDS’s knowledge (Sabre, Amadeus, Apollo) is a plus.  
  • Communication and Presentation skills. 
  • Excellent organizational and planning skills. 
  • Customer Orientation. 
  • Team Player 
  • Flexibility to work on rotational shifts. 
  • Advanced troubleshooting and multi-tasking skills. 
  • Problem-solving skills. 
  • Negotiation skills. 
  • Patience, compassion and empathy.

    Compensation:

  • EGP 10,000 Net salary + up to 200$ KPIS Paid in USD