Travellers Happy to Pay Extra for Comfort

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December 19, 2023

A survey by ASAP Tickets suggests that air passengers are willing to pay more for a comfortable flight

ASAP Tickets found that 93 per cent of air passengers in its recent consumer travel habits survey were willing to pay for in-flight upgrades that add more convenience and comfort to their travel experience. This is in spite of the overall rising cost of travel.

The research, which surveyed over 1,000 adult respondents using the ASAP Tickets and Skylux travel agency services, also found that the most popular extra among those surveyed was checked-in luggage. Almost a quarter (26 per cent) of respondents were willing to pay for that add-on.

Other top add-ons included flight travel insurance (20 per cent) to cover unexpected disruptions to flights; seat selection (18 per cent); extra luggage (10 per cent); extra leg room (8.6 per cent); Wi-Fi services (six per cent); and in-flight meals (4.9 per cent).

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