Travel Consultant - English Speaker

Welcome to Dyninno Egypt, where we blend our love for travel and innovation to create something truly amazing!
As part of the global Dyninno Group, we’re a bunch of over 5,400 multicultural professionals spread across 50+ countries, with our roots firmly planted in industries like travel, finance, entertainment, and technology.

Since our establishment in 2019 at Smart Village, Giza, we’ve been proudly offering ASAP Tickets and Skylux Travel as our primary products.

Our Dyninno Egypt family has over 400 Travel Agents and Support Specialists passionate about making travel dreams come true. And that’s not all – we’re planning to expand to 650 by the end of 2023. That’s right – we’re on a mission to evolve the travel industry!

But here’s the best part – we’re all about fostering a dynamic work environment that encourages growth and development. We recognize and reward real talent and offer all the necessary training and support to help our team members achieve their professional goals and unlock their true potential. We don’t just talk the talk – we walk the walk! So, what do you say? Ready to join our tribe of travel enthusiasts and make a difference in the world? Let’s do this – Dyninno Egypt style!

Responsibilities:

Engaging with new traveling customers – Cooperating with incoming clients to determine their needs and consulting them on an appropriate destination, methods of transportation, travel dates, costs, and accommodations.
Providing exceptional Customer Service – Making sure clients are thrilled with our services from start to finish, no matter what it takes.
Facilitating the tailored travel deal – Supporting the process for clients with timely professional insight and expertise.
Developing Travel and Customer service skills – Improving the professional level by attending various training events and workshops.
Networking with colleagues and customers – Supporting existing and exploring new contacts in order to maintain a steadily evolving clients database.

Requirements:

Advanced/Native level of English (Reading, Writing, and Speaking).
Impeccable Communication and Customer Service skills.
Advanced level of PC knowledge.
Hands-on experience with the GDS System is considered an advantage.
Self-motivated individual with proven ability to work in a target-based environment and to achieve sales goals and objectives.

Compensation:

EGP 5,500 Net salary + Unlimited commissions paid in USD rates.

Privacy Notice Egypt

Privacy Notice on processing candidates’ personal data (CVs etc.) Given the fast pace of development and the nature of our operations, most positions may become available several times per year. If you are not selected on a particular occasion, your candidacy may nevertheless be considered during the next selection process applicable to you. Dyninno Egypt LLC (hereinafter referred to as “Company”, “we”, “our”, “us”), careers@dyninno.com.eg as a controller processing personal data of candidates for the following PURPOSES:

taking steps at the request of the candidate prior to entering into an employment contract (the actual process of personnel selection);
storage of CVs and related data for future vacancies.

Candidates’ personal data may include:

CVs, cover letters, email lists, the content of telephone conversations, references from previous jobs indicated on the CV, social network data and other information specifically relevant to a particular vacancy.
We may ask you to provide contact details of colleagues from previous jobs for detailed feedback (for example, towards the end of a selection process when there are only a few candidates left). In this case, you are responsible for ensuring that your former colleagues have been made aware and do not object to the processing of their personal data (name, position, place of work, telephone, e-mail, etc.) for the purposes mentioned in this disclaimer.
We might approach you at specialized recruitment forums (LinkedIn, etc.);

points 1 , 2 and 3 together and separately hereinafter referred to as “DATA”. DATA retention periods: In case you are selected for employment following the selection process, you will be informed of any further data processing during the process of signing your employment contract. In case you are not selected for employment following the selection process:

and request that we delete the DATA or object to the processing of DATA for future vacancies, your DATA will be deleted within 4 (four) months of the end of the selection process, except for the minimum necessary DATA, which will be kept for 5 (five) years to protect us and to comply with our legal requirements;
and do not object to the processing of DATA for future vacancies, your DATA will be processed for a maximum of 5 (five) years, after which it will be deleted, except for the minimum necessary DATA to protect us and to comply with our legal requirements;
the cooling period of the date source (Referral, agency) of resume would be for 6 (six) months.

By providing us with data, you have the following RIGHTS to:

request access to your personal data from the Company;
modify or update data to facilitate the accomplishment of the purpose (i.e., to be selected as the best candidate);
request deletion of your data by the Company (in cases specified in applicable legislation);
object to the processing of your data (in cases specified in applicable legislation).

The participation in the selection process does not guarantee any employment with the Company. For matters concerning data processing and protection, please contact us at privacy@dyninno.com.eg